Refund policy
All of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment once proof of damage has been received. For any issues or concerns, please email: loveleeflames@gmail.com
You may also exchange your product for another candle of the same size and price within 10 days of purchase. The buyer is responsible for shipping cost on all return items.
In the event the package is damaged during shipping you may return your unused candle(s) for a full refund of your purchase price, less shipping within 10 days of delivery. Please contact us at loveleeflames@gmail.com.
You may also exchange your product for another candle of the same size and price within 10 days of purchase. The buyer is responsible for shipping cost on all return items.
In the event the package is damaged during shipping you may return your unused candle(s) for a full refund of your purchase price, less shipping within 10 days of delivery. Please contact us at loveleeflames@gmail.com.